{"id":45,"date":"2021-06-24T19:51:11","date_gmt":"2021-06-24T19:51:11","guid":{"rendered":"http:\/\/nmrserv.web.its.manchester.ac.uk\/nmrservice\/?page_id=45"},"modified":"2026-03-16T22:50:57","modified_gmt":"2026-03-16T22:50:57","slug":"support","status":"publish","type":"page","link":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/?page_id=45","title":{"rendered":"Support"},"content":{"rendered":"\n<p><a href=\"http:\/\/nmrserv.web.its.manchester.ac.uk\/nmrservice\/?page_id=48\" data-type=\"URL\" data-id=\"http:\/\/nmrserv.web.its.manchester.ac.uk\/nmrservice\/?page_id=48\">NMR staff<\/a> are available to advise users on experiment selection, run routine and bespoke experiments, and support users in processing and analysing data and writing research articles. Please <a href=\"http:\/\/nmrserv.web.its.manchester.ac.uk\/nmrservice\/?page_id=48\">contact<\/a> a member of staff if you have any questions.<\/p>\n\n\n\n<p>In order to streamline and manage support requests and better serve NMR users, we utilize now PPMS to receive NMR orders. Every request is assigned a unique order number which you can use to track the progress and responses online, whether you make an enquiry through our <a href=\"https:\/\/corefacilities.manchester.ac.uk\/order\/?pf=10\" data-type=\"URL\" data-id=\"https:\/\/corefacilities.manchester.ac.uk\/order\/?pf=10\">portal<\/a>, via <a href=\"mailto:chem-nmr@manchester.ac.uk\" data-type=\"mailto\">email<\/a>, or directly with a member of <a href=\".\/?page_id=48\" data-type=\"URL\" data-id=\".\/?page_id=48\">staff<\/a>. <\/p>\n\n\n\n<p>NMR service requests within the University of Manchester should be raised directly via the <a href=\"https:\/\/corefacilities.manchester.ac.uk\/order\/?pf=10\" data-type=\"URL\">PPMS<\/a>.<\/p>\n\n\n\n<p>Users from outside the university should complete this <a href=\"https:\/\/forms.microsoft.com\/Pages\/ResponsePage.aspx?id=B8tSwU5hu0qBivA1z6kadyL0a5LXDOxOiPCsYA8v5CtUMlFSMFBYREYzNE5SWk1FWTFVU1RLTVJHMS4u\">form<\/a>.<\/p>\n\n\n\n<p>All requests are archived to ensure data can be easily found and assigned in the future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NMR staff are available to advise users on experiment selection, run routine and bespoke experiments, and support users in processing and analysing data and writing research articles. Please contact a member of staff if you have any questions. In order to streamline and manage support requests and better serve NMR users, we utilize now PPMS &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/?page_id=45\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Support&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=\/wp\/v2\/pages\/45"}],"collection":[{"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=45"}],"version-history":[{"count":14,"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":433,"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=\/wp\/v2\/pages\/45\/revisions\/433"}],"wp:attachment":[{"href":"https:\/\/nmrservice.ch.man.ac.uk\/nmrservice\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}